mirror of https://github.com/alerta/alerta.git
44 lines
1.1 KiB
Python
44 lines
1.1 KiB
Python
"""
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Example Routing Rules Plugin - Customer-based Escalation/Notification
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Use different notification paths for different customers. ie. PagerDuty
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for Tier 1 customers, Slack for Tier 2 and nothing for Tier 3 customers.
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"""
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TIER_ONE_CUSTOMERS = [
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'Tyrell Corporation',
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'Cyberdyne Systems',
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'Weyland-Yutani',
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'Zorin Enterprises'
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]
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TIER_TWO_CUSTOMERS = [
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'Soylent Corporation',
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'Omni Consumer Products',
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'Dolmansaxlil Shoe Corporation'
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]
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def rules(alert, plugins):
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if alert.customer in TIER_ONE_CUSTOMERS:
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# Tier 1 customer SLA needs PagerDuty to manage escalation
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return [
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plugins['reject'],
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plugins['blackout'],
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plugins['pagerduty']
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], {'foo': 'bar'}
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elif alert.customer in TIER_TWO_CUSTOMERS:
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# Tier 2 customers handled via Slack
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return [
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plugins['reject'],
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plugins['blackout'],
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plugins['slack']
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], {'baz', 'quux'}
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else:
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# Tier 3 customers get "best effort"
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return [
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plugins['reject'],
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plugins['blackout']
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]
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