275 lines
11 KiB
PHP
Executable File
275 lines
11 KiB
PHP
Executable File
<?php
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/**
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*
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* SugarCRM Community Edition is a customer relationship management program developed by
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* SugarCRM, Inc. Copyright (C) 2004-2013 SugarCRM Inc.
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*
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* SuiteCRM is an extension to SugarCRM Community Edition developed by SalesAgility Ltd.
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* Copyright (C) 2011 - 2018 SalesAgility Ltd.
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*
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* This program is free software; you can redistribute it and/or modify it under
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* the terms of the GNU Affero General Public License version 3 as published by the
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* Free Software Foundation with the addition of the following permission added
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* to Section 15 as permitted in Section 7(a): FOR ANY PART OF THE COVERED WORK
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* IN WHICH THE COPYRIGHT IS OWNED BY SUGARCRM, SUGARCRM DISCLAIMS THE WARRANTY
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* OF NON INFRINGEMENT OF THIRD PARTY RIGHTS.
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*
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* This program is distributed in the hope that it will be useful, but WITHOUT
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* ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS
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* FOR A PARTICULAR PURPOSE. See the GNU Affero General Public License for more
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* details.
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*
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* You should have received a copy of the GNU Affero General Public License along with
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* this program; if not, see http://www.gnu.org/licenses or write to the Free
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* Software Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
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* 02110-1301 USA.
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*
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* You can contact SugarCRM, Inc. headquarters at 10050 North Wolfe Road,
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* SW2-130, Cupertino, CA 95014, USA. or at email address contact@sugarcrm.com.
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*
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* The interactive user interfaces in modified source and object code versions
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* of this program must display Appropriate Legal Notices, as required under
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* Section 5 of the GNU Affero General Public License version 3.
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*
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* In accordance with Section 7(b) of the GNU Affero General Public License version 3,
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* these Appropriate Legal Notices must retain the display of the "Powered by
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* SugarCRM" logo and "Supercharged by SuiteCRM" logo. If the display of the logos is not
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* reasonably feasible for technical reasons, the Appropriate Legal Notices must
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* display the words "Powered by SugarCRM" and "Supercharged by SuiteCRM".
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*/
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/**
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* install aop
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*/
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function install_aop()
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{
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require_once __DIR__ . '/../../modules/EmailTemplates/EmailTemplate.php';
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global $sugar_config;
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$sugar_config['aop']['enable_portal'] = false;
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$sugar_config['aop']['joomla_url'] = '';
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$sugar_config['aop']['distribution_user_id'] = '';
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$sugar_config['aop']['support_from_address'] = '';
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$sugar_config['aop']['support_from_name'] = '';
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$sugar_config['aop'] = array('distribution_method' => 'roundRobin');
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$templates = getTemplates();
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foreach ($templates as $configKey => $templateData) {
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$template = BeanFactory::newBean('EmailTemplates');
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foreach ($templateData as $field => $value) {
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$template->$field = $value;
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}
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$template->save();
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$sugar_config['aop'][$configKey . "_id"] = $template->id;
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}
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ksort($sugar_config);
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write_array_to_file('sugar_config', $sugar_config, 'config.php');
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installAOPHooks();
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}
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/**
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* installAOPHooks
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*/
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function installAOPHooks()
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{
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require_once __DIR__ . '/../../ModuleInstall/ModuleInstaller.php';
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$hooks = array(
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//Contacts
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array(
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'module' => 'Contacts',
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'hook' => 'after_save',
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'order' => 1,
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'description' => 'Update Portal',
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'file' => 'modules/Contacts/updatePortal.php',
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'class' => 'updatePortal',
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'function' => 'updateUser',
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),
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// Cases
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array(
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'module' => 'Cases',
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'hook' => 'before_save',
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'order' => 10,
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'description' => 'Save case updates',
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'file' => 'modules/AOP_Case_Updates/CaseUpdatesHook.php',
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'class' => 'CaseUpdatesHook',
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'function' => 'saveUpdate',
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),
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array(
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'module' => 'Cases',
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'hook' => 'before_save',
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'order' => 11,
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'description' => 'Save case events',
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'file' => 'modules/AOP_Case_Events/CaseEventsHook.php',
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'class' => 'CaseEventsHook',
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'function' => 'saveUpdate',
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),
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array(
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'module' => 'Cases',
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'hook' => 'before_save',
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'order' => 12,
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'description' => 'Case closure prep',
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'file' => 'modules/AOP_Case_Updates/CaseUpdatesHook.php',
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'class' => 'CaseUpdatesHook',
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'function' => 'closureNotifyPrep',
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),
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array(
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'module' => 'Cases',
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'hook' => 'after_save',
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'order' => 10,
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'description' => 'Send contact case closure email',
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'file' => 'modules/AOP_Case_Updates/CaseUpdatesHook.php',
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'class' => 'CaseUpdatesHook',
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'function' => 'closureNotify',
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),
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array(
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'module' => 'Cases',
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'hook' => 'after_relationship_add',
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'order' => 9,
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'description' => 'Assign account',
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'file' => 'modules/AOP_Case_Updates/CaseUpdatesHook.php',
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'class' => 'CaseUpdatesHook',
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'function' => 'assignAccount',
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),
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array(
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'module' => 'Cases',
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'hook' => 'after_relationship_add',
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'order' => 10,
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'description' => 'Send contact case email',
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'file' => 'modules/AOP_Case_Updates/CaseUpdatesHook.php',
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'class' => 'CaseUpdatesHook',
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'function' => 'creationNotify',
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),
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array(
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'module' => 'Cases',
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'hook' => 'after_retrieve',
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'order' => 10,
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'description' => 'Filter HTML',
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'file' => 'modules/AOP_Case_Updates/CaseUpdatesHook.php',
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'class' => 'CaseUpdatesHook',
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'function' => 'filterHTML',
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),
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//Emails
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array(
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'module' => 'Emails',
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'hook' => 'after_save',
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'order' => 10,
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'description' => 'Save email case updates',
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'file' => 'modules/AOP_Case_Updates/CaseUpdatesHook.php',
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'class' => 'CaseUpdatesHook',
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'function' => 'saveEmailUpdate',
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),
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);
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foreach ($hooks as $hook) {
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check_logic_hook_file(
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$hook['module'],
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$hook['hook'],
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array($hook['order'], $hook['description'], $hook['file'], $hook['class'], $hook['function'])
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);
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}
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}
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/**
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* @return array
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*/
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function getTemplates()
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{
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$templates = array();
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$templates['case_closure_email_template'] = array(
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'name' => 'Case Closure',
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'published' => 'off',
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'description' => 'Template for informing a contact that their case has been closed.',
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'subject' => '$acase_name [CASE:$acase_case_number] closed',
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'type' => 'system',
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'body' => 'Hi $contact_first_name $contact_last_name,
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Your case $acase_name (# $acase_case_number) has been closed on $acase_date_entered
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Status: $acase_status
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Reference: $acase_case_number
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Resolution: $acase_resolution',
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'body_html' => '<p> Hi $contact_first_name $contact_last_name,</p>
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<p>Your case $acase_name (# $acase_case_number) has been closed on $acase_date_entered</p>
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<table border="0"><tbody>
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<tr><td>Status</td><td>$acase_status</td></tr>
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<tr><td>Reference</td><td>$acase_case_number</td></tr>
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<tr><td>Resolution</td><td>$acase_resolution</td></tr>
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</tbody></table>'
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);
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$templates['joomla_account_creation_email_template'] = array(
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'name' => 'Joomla Account Creation',
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'published' => 'off',
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'description' => 'Template used when informing a contact that they\'ve been given an account on the joomla portal.',
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'subject' => 'Support Portal Account Created',
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'type' => 'system',
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'body' => 'Hi $contact_name,
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An account has been created for you at $portal_address.
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You may login using this email address and the password $joomla_pass',
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'body_html' => '<p>Hi $contact_name,</p>
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<p>An account has been created for you at <a href="$portal_address">$portal_address</a>.</p>
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<p>You may login using this email address and the password $joomla_pass</p>'
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);
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$templates['case_creation_email_template'] = array(
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'name' => 'Case Creation',
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'published' => 'off',
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'description' => 'Template to send to a contact when a case is received from them.',
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'subject' => '$acase_name [CASE:$acase_case_number]',
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'type' => 'system',
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'body' => 'Hi $contact_first_name $contact_last_name,
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We\'ve received your case $acase_name (# $acase_case_number) on $acase_date_entered
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Status: $acase_status
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Reference: $acase_case_number
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Description: $acase_description',
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'body_html' => '<p> Hi $contact_first_name $contact_last_name,</p>
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<p>We\'ve received your case $acase_name (# $acase_case_number) on $acase_date_entered</p>
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<table border="0"><tbody>
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<tr><td>Status</td><td>$acase_status</td></tr>
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<tr><td>Reference</td><td>$acase_case_number</td></tr>
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<tr><td>Description</td><td>$acase_description</td></tr>
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</tbody></table>'
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);
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$templates['contact_email_template'] = array(
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'name' => 'Contact Case Update',
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'published' => 'off',
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'description' => 'Template to send to a contact when their case is updated.',
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'subject' => '$acase_name update [CASE:$acase_case_number]',
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'type' => 'system',
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'body' => 'Hi $user_first_name $user_last_name,
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You\'ve had an update to your case $acase_name (# $acase_case_number) on $aop_case_updates_date_entered:
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$contact_first_name $contact_last_name, said:
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$aop_case_updates_description',
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'body_html' => '<p>Hi $contact_first_name $contact_last_name,</p>
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<p> </p>
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<p>You\'ve had an update to your case $acase_name (# $acase_case_number) on $aop_case_updates_date_entered:</p>
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<p><strong>$user_first_name $user_last_name said:</strong></p>
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<p style="padding-left:30px;">$aop_case_updates_description</p>'
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);
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$templates['user_email_template'] = array(
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'name' => 'User Case Update',
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'published' => 'off',
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'description' => 'Email template to send to a SuiteCRM user when their case is updated.',
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'subject' => '$acase_name (# $acase_case_number) update',
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'type' => 'system',
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'body' => 'Hi $user_first_name $user_last_name,
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You\'ve had an update to your case $acase_name (# $acase_case_number) on $aop_case_updates_date_entered:
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$contact_first_name $contact_last_name, said:
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$aop_case_updates_description
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You may review this Case at:
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$sugarurl/index.php?module=Cases&action=DetailView&record=$acase_id;',
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'body_html' => '<p>Hi $user_first_name $user_last_name,</p>
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<p> </p>
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<p>You\'ve had an update to your case $acase_name (# $acase_case_number) on $aop_case_updates_date_entered:</p>
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<p><strong>$contact_first_name $contact_last_name, said:</strong></p>
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<p style="padding-left:30px;">$aop_case_updates_description</p>
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<p>You may review this Case at: $sugarurl/index.php?module=Cases&action=DetailView&record=$acase_id;</p>'
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);
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return $templates;
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}
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