119 lines
5.2 KiB
PHP
119 lines
5.2 KiB
PHP
<?php
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/**
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*
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* SugarCRM Community Edition is a customer relationship management program developed by
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* SugarCRM, Inc. Copyright (C) 2004-2013 SugarCRM Inc.
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*
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* SuiteCRM is an extension to SugarCRM Community Edition developed by SalesAgility Ltd.
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* Copyright (C) 2011 - 2018 SalesAgility Ltd.
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*
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* This program is free software; you can redistribute it and/or modify it under
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* the terms of the GNU Affero General Public License version 3 as published by the
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* Free Software Foundation with the addition of the following permission added
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* to Section 15 as permitted in Section 7(a): FOR ANY PART OF THE COVERED WORK
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* IN WHICH THE COPYRIGHT IS OWNED BY SUGARCRM, SUGARCRM DISCLAIMS THE WARRANTY
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* OF NON INFRINGEMENT OF THIRD PARTY RIGHTS.
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*
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* This program is distributed in the hope that it will be useful, but WITHOUT
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* ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS
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* FOR A PARTICULAR PURPOSE. See the GNU Affero General Public License for more
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* details.
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*
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* You should have received a copy of the GNU Affero General Public License along with
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* this program; if not, see http://www.gnu.org/licenses or write to the Free
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* Software Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
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* 02110-1301 USA.
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*
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* You can contact SugarCRM, Inc. headquarters at 10050 North Wolfe Road,
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* SW2-130, Cupertino, CA 95014, USA. or at email address contact@sugarcrm.com.
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*
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* The interactive user interfaces in modified source and object code versions
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* of this program must display Appropriate Legal Notices, as required under
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* Section 5 of the GNU Affero General Public License version 3.
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*
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* In accordance with Section 7(b) of the GNU Affero General Public License version 3,
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* these Appropriate Legal Notices must retain the display of the "Powered by
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* SugarCRM" logo and "Supercharged by SuiteCRM" logo. If the display of the logos is not
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* reasonably feasible for technical reasons, the Appropriate Legal Notices must
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* display the words "Powered by SugarCRM" and "Supercharged by SuiteCRM".
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*/
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if (!defined('sugarEntry') || !sugarEntry) {
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die('Not A Valid Entry Point');
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}
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#[\AllowDynamicProperties]
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class CasesController extends SugarController
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{
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public function action_get_kb_articles()
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{
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global $mod_strings;
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global $app_list_strings;
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$search = trim($_POST['search']);
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$relevanceCalculation = "CASE WHEN name LIKE '$search' THEN 10
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ELSE 0 END + CASE WHEN name LIKE '%$search%' THEN 5
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ELSE 0 END + CASE WHEN description LIKE '%$search%' THEN 2 ELSE 0 END";
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$query = "SELECT id, $relevanceCalculation AS relevance FROM aok_knowledgebase
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WHERE deleted = '0' AND $relevanceCalculation > 0 ORDER BY relevance DESC";
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$offset = 0;
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$limit = 30;
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$result = DBManagerFactory::getInstance()->limitQuery($query, $offset, $limit);
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$echo = '<table>';
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$echo .= '<tr><th>' . $mod_strings['LBL_SUGGESTION_BOX_REL'] . '</th><th>' . $mod_strings['LBL_SUGGESTION_BOX_TITLE'] . '</th><th>' . $mod_strings['LBL_SUGGESTION_BOX_STATUS'] . '</th></tr>';
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$count = 1;
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while ($row = DBManagerFactory::getInstance()->fetchByAssoc($result)) {
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$kb = BeanFactory::getBean('AOK_KnowledgeBase', $row['id']);
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$echo .= '<tr class="kb_article" data-id="' . $kb->id . '">';
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$echo .= '<td> ' . $count . '</td>';
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$echo .= '<td>' . $kb->name . '</td>';
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$echo .= '<td>' . $app_list_strings['aok_status_list'][$kb->status] . '</td>';
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$echo .= '</tr>';
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$count++;
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}
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$echo .= '</table>';
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if ($count > 1) {
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echo $echo;
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} else {
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echo $mod_strings['LBL_NO_SUGGESTIONS'];
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}
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die();
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}
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public function action_get_kb_article()
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{
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global $mod_strings;
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$article_id = $_POST['article'];
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$article = BeanFactory::newBean('AOK_KnowledgeBase');
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$article->retrieve($article_id);
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echo '<span class="tool-tip-title"><strong>' . $mod_strings['LBL_TOOL_TIP_TITLE'] . '</strong>' . $article->name . '</span><br />';
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echo '<span class="tool-tip-title"><strong>' . $mod_strings['LBL_TOOL_TIP_BODY'] . '</strong></span>' . html_entity_decode((string) $article->description);
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if (!$this->IsNullOrEmptyString($article->additional_info)) {
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echo '<hr id="tool-tip-separator">';
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echo '<span class="tool-tip-title"><strong>' . $mod_strings['LBL_TOOL_TIP_INFO'] . '</strong></span><p id="additional_info_p">' . $article->additional_info . '</p>';
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echo '<span class="tool-tip-title"><strong>' . $mod_strings['LBL_TOOL_TIP_USE'] . '</strong></span><br />';
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echo '<input id="use_resolution" name="use_resolution" class="button" type="button" value="' . $mod_strings['LBL_RESOLUTION_BUTTON'] . '" />';
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}
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die();
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}
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/**
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* Function for basic field validation (present and neither empty nor only white space
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* @param string $question
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* @return bool
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*/
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private function IsNullOrEmptyString($question)
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{
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return (!isset($question) || trim($question) === '');
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}
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}
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