480 lines
17 KiB
PHP
Executable File
480 lines
17 KiB
PHP
Executable File
<?php
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/**
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*
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* SugarCRM Community Edition is a customer relationship management program developed by
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* SugarCRM, Inc. Copyright (C) 2004-2013 SugarCRM Inc.
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*
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* SuiteCRM is an extension to SugarCRM Community Edition developed by SalesAgility Ltd.
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* Copyright (C) 2011 - 2018 SalesAgility Ltd.
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*
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* This program is free software; you can redistribute it and/or modify it under
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* the terms of the GNU Affero General Public License version 3 as published by the
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* Free Software Foundation with the addition of the following permission added
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* to Section 15 as permitted in Section 7(a): FOR ANY PART OF THE COVERED WORK
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* IN WHICH THE COPYRIGHT IS OWNED BY SUGARCRM, SUGARCRM DISCLAIMS THE WARRANTY
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* OF NON INFRINGEMENT OF THIRD PARTY RIGHTS.
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*
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* This program is distributed in the hope that it will be useful, but WITHOUT
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* ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS
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* FOR A PARTICULAR PURPOSE. See the GNU Affero General Public License for more
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* details.
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*
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* You should have received a copy of the GNU Affero General Public License along with
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* this program; if not, see http://www.gnu.org/licenses or write to the Free
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* Software Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
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* 02110-1301 USA.
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*
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* You can contact SugarCRM, Inc. headquarters at 10050 North Wolfe Road,
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* SW2-130, Cupertino, CA 95014, USA. or at email address contact@sugarcrm.com.
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*
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* The interactive user interfaces in modified source and object code versions
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* of this program must display Appropriate Legal Notices, as required under
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* Section 5 of the GNU Affero General Public License version 3.
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*
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* In accordance with Section 7(b) of the GNU Affero General Public License version 3,
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* these Appropriate Legal Notices must retain the display of the "Powered by
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* SugarCRM" logo and "Supercharged by SuiteCRM" logo. If the display of the logos is not
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* reasonably feasible for technical reasons, the Appropriate Legal Notices must
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* display the words "Powered by SugarCRM" and "Supercharged by SuiteCRM".
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*/
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if (!defined('sugarEntry') || !sugarEntry) {
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die('Not A Valid Entry Point');
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}
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$dictionary['Case'] = array(
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'table' => 'cases',
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'audited' => true,
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'unified_search' => true,
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'full_text_search' => true,
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'unified_search_default_enabled' => true,
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'duplicate_merge' => true,
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'comment' => 'Cases are issues or problems that a customer asks a support representative to resolve',
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'fields' => array(
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'suggestion_box' => array(
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'name' => 'suggestion_box',
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'vname' => 'LBL_SUGGESTION_BOX',
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'type' => 'readonly',
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'source' => 'non-db',
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),
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'description' => array(
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'name' => 'description',
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'vname' => 'LBL_DESCRIPTION',
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'type' => 'text',
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'editor' => 'html',
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'comment' => 'Full text of the description',
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'rows' => 6,
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'cols' => 80,
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),
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'account_name' => array(
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'name' => 'account_name',
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'rname' => 'name',
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'id_name' => 'account_id',
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'vname' => 'LBL_ACCOUNT_NAME',
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'type' => 'relate',
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'link' => 'accounts',
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'table' => 'accounts',
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'join_name' => 'accounts',
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'isnull' => 'true',
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'module' => 'Accounts',
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'dbType' => 'varchar',
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'len' => 100,
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'source' => 'non-db',
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'unified_search' => true,
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'comment' => 'The name of the account represented by the account_id field',
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'required' => true,
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'importable' => 'required',
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),
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'account_name1' => array(
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'name' => 'account_name1',
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'source' => 'non-db',
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'type' => 'text',
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'len' => 100,
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'importable' => 'false',
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'studio' => array("formula" => false),
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),
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'account_id' => array(
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'name' => 'account_id',
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'type' => 'relate',
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'dbType' => 'id',
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'rname' => 'id',
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'module' => 'Accounts',
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'id_name' => 'account_id',
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'reportable' => false,
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'vname' => 'LBL_ACCOUNT_ID',
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'audited' => true,
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'massupdate' => false,
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'comment' => 'The account to which the case is associated'
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),
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'state' => array(
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'name' => 'state',
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'vname' => 'LBL_STATE',
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'type' => 'enum',
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'options' => 'case_state_dom',
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'len' => 100,
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'audited' => true,
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'comment' => 'The state of the case (i.e. open/closed)',
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'default' => 'Open',
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'parentenum' => 'status',
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'merge_filter' => 'disabled',
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),
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'status' => array(
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'name' => 'status',
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'vname' => 'LBL_STATUS',
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'type' => 'dynamicenum',
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'options' => 'case_status_dom',
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'len' => 100,
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'audited' => true,
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'comment' => 'The status of the case',
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'dbtype' => 'enum',
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'parentenum' => 'state',
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),
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'priority' => array(
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'name' => 'priority',
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'vname' => 'LBL_PRIORITY',
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'type' => 'enum',
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'options' => 'case_priority_dom',
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'len' => 100,
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'audited' => true,
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'comment' => 'The priority of the case',
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),
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'resolution' => array(
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'name' => 'resolution',
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'vname' => 'LBL_RESOLUTION',
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'type' => 'text',
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'comment' => 'The resolution of the case',
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'rows' => 6,
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'cols' => 80,
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),
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'case_attachments_display' => array(
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'required' => false,
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'name' => 'case_attachments_display',
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'vname' => 'LBL_CASE_ATTACHMENTS_DISPLAY',
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'type' => 'function',
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'source' => 'non-db',
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'massupdate' => 0,
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'studio' => 'visible',
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'importable' => 'false',
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'duplicate_merge' => 'disabled',
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'duplicate_merge_dom_value' => 0,
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'audited' => false,
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'reportable' => false,
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'function' => array(
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'name' => 'display_case_attachments',
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'returns' => 'html',
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'include' => 'modules/AOP_Case_Updates/Case_Updates.php',
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),
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),
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'case_update_form' => array(
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'required' => false,
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'name' => 'case_update_form',
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'vname' => 'LBL_CASE_UPDATE_FORM',
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'type' => 'function',
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'source' => 'non-db',
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'massupdate' => 0,
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'studio' => 'visible',
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'importable' => 'false',
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'duplicate_merge' => 'disabled',
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'duplicate_merge_dom_value' => 0,
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'audited' => false,
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'reportable' => false,
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'function' => array(
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'name' => 'display_update_form',
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'returns' => 'html',
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'include' => 'modules/AOP_Case_Updates/Case_Updates.php',
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),
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),
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'contact_created_by' => array(
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'name' => 'contact_created_by',
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'type' => 'link',
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'relationship' => 'cases_created_contact',
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'module' => 'Contacts',
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'bean_name' => 'Contact',
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'link_type' => 'one',
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'source' => 'non-db',
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'vname' => 'LBL_CONTACT_CREATED_BY',
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'side' => 'left',
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'id_name' => 'contact_created_by_id',
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),
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'contact_created_by_name' => array(
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'name' => 'contact_created_by_name',
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'type' => 'relate',
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'source' => 'non-db',
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'vname' => 'LBL_CONTACT_CREATED_BY_NAME',
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'save' => true,
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'id_name' => 'contact_created_by_id',
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'link' => 'cases_created_contact',
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'table' => 'Contacts',
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'module' => 'Contacts',
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'rname' => 'name',
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),
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'contact_created_by_id' => array(
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'name' => 'contact_created_by_id',
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'type' => 'id',
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'reportable' => false,
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'vname' => 'LBL_CONTACT_CREATED_BY_ID',
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),
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'tasks' => array(
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'name' => 'tasks',
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'type' => 'link',
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'relationship' => 'case_tasks',
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'source' => 'non-db',
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'vname' => 'LBL_TASKS',
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),
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'notes' => array(
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'name' => 'notes',
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'type' => 'link',
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'relationship' => 'case_notes',
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'source' => 'non-db',
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'vname' => 'LBL_NOTES',
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),
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'meetings' => array(
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'name' => 'meetings',
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'type' => 'link',
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'relationship' => 'case_meetings',
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'bean_name' => 'Meeting',
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'source' => 'non-db',
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'vname' => 'LBL_MEETINGS',
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),
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'emails' => array(
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'name' => 'emails',
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'type' => 'link',
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'relationship' => 'emails_cases_rel',
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'source' => 'non-db',
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'vname' => 'LBL_EMAILS',
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),
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'documents' => array(
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'name' => 'documents',
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'type' => 'link',
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'relationship' => 'documents_cases',
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'source' => 'non-db',
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'vname' => 'LBL_DOCUMENTS_SUBPANEL_TITLE',
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),
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'calls' => array(
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'name' => 'calls',
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'type' => 'link',
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'relationship' => 'case_calls',
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'source' => 'non-db',
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'vname' => 'LBL_CALLS',
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),
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'bugs' => array(
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'name' => 'bugs',
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'type' => 'link',
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'relationship' => 'cases_bugs',
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'source' => 'non-db',
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'vname' => 'LBL_BUGS',
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),
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'contacts' => array(
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'name' => 'contacts',
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'type' => 'link',
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'relationship' => 'contacts_cases',
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'source' => 'non-db',
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'vname' => 'LBL_CONTACTS',
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),
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'accounts' => array(
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'name' => 'accounts',
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'type' => 'link',
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'relationship' => 'account_cases',
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'link_type' => 'one',
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'side' => 'right',
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'source' => 'non-db',
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'vname' => 'LBL_ACCOUNT',
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),
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'project' => array(
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'name' => 'project',
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'type' => 'link',
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'relationship' => 'projects_cases',
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'source' => 'non-db',
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'vname' => 'LBL_PROJECTS',
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),
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'update_text' => array(
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'required' => false,
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'name' => 'update_text',
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'vname' => 'LBL_UPDATE_TEXT',
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'source' => 'non-db',
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'type' => 'text',
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'editor' => 'html',
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'massupdate' => '0',
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'default' => '',
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'no_default' => false,
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'comments' => '',
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'help' => '',
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'importable' => 'true',
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'duplicate_merge' => 'disabled',
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'duplicate_merge_dom_value' => '0',
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'audited' => false,
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'reportable' => true,
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'unified_search' => false,
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'merge_filter' => 'disabled',
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'size' => '20',
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'studio' => 'visible',
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'rows' => 6,
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'cols' => 80,
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'id' => 'Casesupdate_text',
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),
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'internal' => array(
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'name' => 'internal',
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'source' => 'non-db',
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'vname' => 'LBL_INTERNAL',
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'type' => 'bool',
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'studio' => 'visible',
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),
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'aop_case_updates_threaded' => array(
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'required' => false,
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'name' => 'aop_case_updates_threaded',
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'vname' => 'LBL_AOP_CASE_UPDATES_THREADED',
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'type' => 'function',
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'source' => 'non-db',
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'massupdate' => 0,
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'studio' => 'visible',
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'importable' => 'false',
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'duplicate_merge' => 'disabled',
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'duplicate_merge_dom_value' => 0,
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'audited' => false,
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'reportable' => false,
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'inline_edit' => 0,
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'function' => array(
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'name' => 'display_updates',
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'returns' => 'html',
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'include' => 'modules/AOP_Case_Updates/Case_Updates.php',
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),
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),
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'aop_case_updates' => array(
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'name' => 'aop_case_updates',
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'type' => 'link',
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'relationship' => 'cases_aop_case_updates',
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'source' => 'non-db',
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'id_name' => 'case_id',
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'vname' => 'LBL_AOP_CASE_UPDATES',
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),
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'aop_case_events' => array(
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'name' => 'aop_case_events',
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'type' => 'link',
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'relationship' => 'cases_aop_case_events',
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'source' => 'non-db',
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'id_name' => 'case_id',
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'vname' => 'LBL_AOP_CASE_EVENTS',
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),
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),
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'indices' => array(
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array('name' => 'case_number', 'type' => 'index', 'fields' => array('case_number')),
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array('name' => 'idx_case_name', 'type' => 'index', 'fields' => array('name')),
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array('name' => 'idx_account_id', 'type' => 'index', 'fields' => array('account_id')),
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array(
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'name' => 'idx_cases_stat_del',
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'type' => 'index',
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'fields' => array('assigned_user_id', 'status', 'deleted')
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),
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),
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'relationships' => array(
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'case_calls' => array(
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'lhs_module' => 'Cases',
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'lhs_table' => 'cases',
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'lhs_key' => 'id',
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'rhs_module' => 'Calls',
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'rhs_table' => 'calls',
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'rhs_key' => 'parent_id',
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'relationship_type' => 'one-to-many',
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'relationship_role_column' => 'parent_type',
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'relationship_role_column_value' => 'Cases'
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),
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'case_tasks' => array(
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'lhs_module' => 'Cases',
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'lhs_table' => 'cases',
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'lhs_key' => 'id',
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'rhs_module' => 'Tasks',
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'rhs_table' => 'tasks',
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'rhs_key' => 'parent_id',
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'relationship_type' => 'one-to-many',
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'relationship_role_column' => 'parent_type',
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'relationship_role_column_value' => 'Cases'
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),
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'case_notes' => array(
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'lhs_module' => 'Cases',
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'lhs_table' => 'cases',
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'lhs_key' => 'id',
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'rhs_module' => 'Notes',
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'rhs_table' => 'notes',
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'rhs_key' => 'parent_id',
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'relationship_type' => 'one-to-many',
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'relationship_role_column' => 'parent_type',
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'relationship_role_column_value' => 'Cases'
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),
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'case_meetings' => array(
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'lhs_module' => 'Cases',
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'lhs_table' => 'cases',
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'lhs_key' => 'id',
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'rhs_module' => 'Meetings',
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'rhs_table' => 'meetings',
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'rhs_key' => 'parent_id',
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'relationship_type' => 'one-to-many',
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'relationship_role_column' => 'parent_type',
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'relationship_role_column_value' => 'Cases'
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),
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'case_emails' => array(
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'lhs_module' => 'Cases',
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'lhs_table' => 'cases',
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'lhs_key' => 'id',
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'rhs_module' => 'Emails',
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'rhs_table' => 'emails',
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'rhs_key' => 'parent_id',
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'relationship_type' => 'one-to-many',
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'relationship_role_column' => 'parent_type',
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'relationship_role_column_value' => 'Cases'
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),
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'cases_assigned_user' => array(
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'lhs_module' => 'Users',
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'lhs_table' => 'users',
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'lhs_key' => 'id',
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'rhs_module' => 'Cases',
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'rhs_table' => 'cases',
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'rhs_key' => 'assigned_user_id',
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'relationship_type' => 'one-to-many'
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),
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'cases_modified_user' => array(
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'lhs_module' => 'Users',
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'lhs_table' => 'users',
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'lhs_key' => 'id',
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'rhs_module' => 'Cases',
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'rhs_table' => 'cases',
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'rhs_key' => 'modified_user_id',
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'relationship_type' => 'one-to-many'
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),
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'cases_created_by' => array(
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'lhs_module' => 'Users',
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'lhs_table' => 'users',
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'lhs_key' => 'id',
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'rhs_module' => 'Cases',
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'rhs_table' => 'cases',
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'rhs_key' => 'created_by',
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'relationship_type' => 'one-to-many'
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),
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'cases_created_contact' => array(
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'lhs_module' => 'Contacts',
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'lhs_table' => 'contacts',
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'lhs_key' => 'id',
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'rhs_module' => 'Cases',
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'rhs_table' => 'cases',
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'rhs_key' => 'contact_created_by_id',
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'relationship_type' => 'one-to-many',
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),
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),
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'optimistic_locking' => true,
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);
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VardefManager::createVardef(
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'Cases',
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'Case',
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array(
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'default',
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'assignable',
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'security_groups',
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'issue',
|
|
),
|
|
'case'
|
|
);
|