97 lines
4.8 KiB
YAML
97 lines
4.8 KiB
YAML
name: 🐛 Report a bug
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description: Create a bug report to help improve OctoPrint-Qrcodespoolswitcher
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body:
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- type: markdown
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attributes:
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value: >-
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**Thank you for wanting to report a bug in OctoPrint-Qrcodespoolswitcher!**
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* First, be sure you are running the [latest version of the OctoPrint-Qrcodespoolswitcher plugin](https://github.com/mwalbeck/OctoPrint-Qrcodespoolswitcher/releases).
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* You will also need to [enable debugging on the plugin](https://docs.octoprint.org/en/master/configuration/logging_yaml.html).
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* This may be done through the *Settings* > *OctoPrint* > *Logging* > *Logging Levels* section.
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* Select the "octoprint.plugins.QRCodeSpoolSwitcher" name, and make sure Level is "DEBUG".
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* Save, then restart OctoPrint, which allows the developers to see debug information from the moment the plugin is loaded.
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* Finally, when submitting a bug report, you **must** [include a Systeminfo Bundle](https://community.octoprint.org/t/what-is-a-systeminfo-bundle-and-how-can-i-obtain-one/29887), generated after the point the bug occurs. This allows the developers to examine the debug logs produced from your plugin installation.
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Thank you for your help!
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- type: textarea
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attributes:
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label: The problem
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description: >-
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Describe the issue you are experiencing here. Tell us what you were trying to do
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step by step, and what happened that you did not expect.
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Provide a clear and concise description of what the problem is and include as many
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details as possible.
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placeholder: |
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1. ...
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2. ...
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3. ...
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validations:
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required: true
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- type: markdown
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attributes:
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value: |
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## Environment
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- type: input
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attributes:
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label: Version of OctoPrint-Qrcodespoolswitcher
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description: Can be found in *Settings* > *Plugin Manager*, next to "OctoPrint-Qrcodespoolswitcher".
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validations:
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required: true
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- type: input
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attributes:
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label: Version of OctoPrint
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description: Can be found in the lower left corner of the web interface.
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validations:
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required: true
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- type: input
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attributes:
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label: Operating system running OctoPrint
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description: >-
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OctoPi, Linux, Windows, MacOS, something else? With version please? OctoPi's
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version can be found in `/etc/octopi_version` or in the lower left corner of the
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web interface.
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validations:
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required: true
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- type: input
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attributes:
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label: Printer model & used firmware incl. version
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description: If applicable, always include if unsure
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- type: input
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attributes:
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label: Browser and version of browser, operating system running browser
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description: If applicable, always include if unsure
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- type: markdown
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attributes:
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value: |
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## Logs and other files needed for analysis
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- type: markdown
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attributes:
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value: >-
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Please also be sure to upload the following files below:
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* Systeminfo Bundle: See [here](https://community.octoprint.org/t/what-is-a-systeminfo-bundle-and-how-can-i-obtain-one/29887) if you don't know where to find that. Just attach down below as-is. Note that you'll need at least OctoPrint 1.6.0 for this to be available - we no longer accept bug reports created for older versions than this.
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* If you are reporting an issue that involves communicating with you printer, **be sure to enable `serial.log` before reproducing and creating the Systeminfo Bundle**!
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* Your browser's JavaScript console, if you are reporting a problem with the
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user interface. See [here](https://webmasters.stackexchange.com/questions/8525/how-to-open-the-javascript-console-in-different-browsers) on where to find that.
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* If possible, screenshots or videos showing the problem, especially if you
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are reporting a problem with the user interface!
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* GCODE files with which to reproduce, if you are reporting an issue with
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GCODE file analysis or printing behaviour.
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Please be aware that unless at least Systeminfo Bundle is included, your bug report
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will not be processed and closed after a while.
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- type: checkboxes
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attributes:
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label: Checklist of files to include below
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options:
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- label: Systeminfo Bundle (always include!)
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required: true
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- label: Contents of the JavaScript browser console (always include in cases of issues with the user interface)
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- label: Screenshots and/or videos showing the problem (always include in case of issues with the user interface)
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- label: GCODE file with which to reproduce (always include in case of issues with GCODE analysis or printing behaviour)
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- type: textarea
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attributes:
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label: Additional information & file uploads
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