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bramw_baserow/backend/templates/non-emergency-call-center.json

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added latest templates for 1.19
2023-07-18 09:48:05 +00:00
{
"baserow_template_version": 1,
"name": "Non-emergency Call Center",
Replaced template icons with Iconoir
2023-10-05 11:06:51 +00:00
"icon": "iconoir-antenna-signal",
added latest templates for 1.19
2023-07-18 09:48:05 +00:00
"keywords": [
"emergency",
"non-emergency",
"call center",
"non-emergency call center",
"community",
"services",
"call",
"public",
"311"
],
"categories": [
Revamp of all templates categories
2024-05-21 10:02:27 +00:00
"Health and Wellness"
added latest templates for 1.19
2023-07-18 09:48:05 +00:00
],
"export": [
{
"id": 42848,
"name": "Non-emergency Call Center",
"order": 1,
"type": "database",
"tables": [
{
"id": 104937,
"name": "Calls",
"order": 1,
"fields": [
{
"id": 659352,
"type": "text",
"name": "Reference ID",
"order": 0,
"primary": true,
"text_default": ""
},
{
"id": 659353,
"type": "link_row",
"name": "Caller ID",
"order": 1,
"primary": false,
"link_row_table_id": 104940,
"link_row_related_field_id": 659368,
"has_related_field": true
},
{
"id": 659354,
"type": "date",
"name": "Date and time",
"order": 2,
"primary": false,
"date_format": "ISO",
"date_include_time": true,
"date_time_format": "24",
"date_show_tzinfo": false,
"date_force_timezone": "UTC"
},
{
"id": 659367,
"type": "boolean",
"name": "New caller",
"order": 3,
"primary": false
},
{
"id": 659414,
"type": "lookup",
"name": "Name(s)",
"order": 4,
"primary": false,
"date_time_format": null,
"number_decimal_places": null,
"date_include_time": null,
"date_force_timezone": null,
"array_formula_type": "text",
"nullable": true,
"error": null,
"date_show_tzinfo": null,
"date_format": null,
"through_field_id": 659353,
"through_field_name": "Caller ID",
"target_field_id": 659362,
"target_field_name": "Associated name(s)"
},
{
"id": 671433,
"type": "single_select",
"name": "Category",
"order": 5,
"primary": false,
"select_options": [
{
"id": 282941,
"value": "Car and parking services",
"color": "light-blue",
"order": 0
},
{
"id": 282942,
"value": "Street services",
"color": "light-green",
"order": 1
},
{
"id": 282943,
"value": "Police report",
"color": "light-orange",
"order": 2
},
{
"id": 282944,
"value": "Theft",
"color": "light-red",
"order": 3
},
{
"id": 282945,
"value": "Lost property",
"color": "light-gray",
"order": 4
},
{
"id": 282946,
"value": "Sanitation",
"color": "blue",
"order": 5
},
{
"id": 282947,
"value": "Other",
"color": "gray",
"order": 6
}
]
},
{
"id": 671445,
"type": "link_row",
"name": "Common reason for call",
"order": 6,
"primary": false,
"link_row_table_id": 106682,
"link_row_related_field_id": 671453,
"has_related_field": true
},
{
"id": 671454,
"type": "text",
"name": "Notes",
"order": 7,
"primary": false,
"text_default": ""
},
{
"id": 671464,
"type": "link_row",
"name": "Ticket created",
"order": 8,
"primary": false,
"link_row_table_id": 104941,
"link_row_related_field_id": 671465,
"has_related_field": true
},
{
"id": 671468,
"type": "lookup",
"name": "Department to contact",
"order": 9,
"primary": false,
"date_time_format": null,
"number_decimal_places": null,
"date_include_time": null,
"date_force_timezone": null,
"array_formula_type": "text",
"nullable": true,
"error": null,
"date_show_tzinfo": null,
"date_format": null,
"through_field_id": 671445,
"through_field_name": "Common reason for call",
"target_field_id": 910583,
"target_field_name": "Department to contact"
},
{
"id": 684531,
"type": "link_row",
"name": "Taken by",
"order": 10,
"primary": false,
"link_row_table_id": 104939,
"link_row_related_field_id": 684532,
"has_related_field": true
}
],
"views": [
{
"id": 152189,
"type": "grid",
"name": "All calls",
"order": 1,
"ownership_type": "collaborative",
"created_by": null,
"filter_type": "AND",
"filters_disabled": false,
"filters": [],
"sortings": [
{
"id": 48278,
"field_id": 659354,
"order": "ASC"
}
],
"decorations": [],
"public": false,
"row_identifier_type": "id",
"field_options": [
{
"id": 922800,
"field_id": 659352,
"width": 152,
"hidden": false,
"order": 0,
"aggregation_type": "",
"aggregation_raw_type": ""
},
{
"id": 922798,
"field_id": 659353,
"width": 120,
"hidden": false,
"order": 3,
"aggregation_type": "",
"aggregation_raw_type": ""
},
{
"id": 922799,
"field_id": 659354,
"width": 163,
"hidden": false,
"order": 1,
"aggregation_type": "",
"aggregation_raw_type": ""
},
{
"id": 922813,
"field_id": 659367,
"width": 128,
"hidden": false,
"order": 5,
"aggregation_type": "",
"aggregation_raw_type": ""
},
{
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"field_id": 659414,
"width": 141,
"hidden": false,
"order": 4,
"aggregation_type": "",
"aggregation_raw_type": ""
},
{
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"field_id": 671433,
"width": 138,
"hidden": false,
"order": 6,
"aggregation_type": "",
"aggregation_raw_type": ""
},
{
"id": 945637,
"field_id": 671445,
"width": 212,
"hidden": false,
"order": 7,
"aggregation_type": "",
"aggregation_raw_type": ""
},
{
"id": 945642,
"field_id": 671454,
"width": 279,
"hidden": false,
"order": 8,
"aggregation_type": "",
"aggregation_raw_type": ""
},
{
"id": 945654,
"field_id": 671464,
"width": 157,
"hidden": false,
"order": 10,
"aggregation_type": "",
"aggregation_raw_type": ""
},
{
"id": 945655,
"field_id": 671468,
"width": 200,
"hidden": false,
"order": 9,
"aggregation_type": "",
"aggregation_raw_type": ""
},
{
"id": 967777,
"field_id": 684531,
"width": 129,
"hidden": false,
"order": 2,
"aggregation_type": "",
"aggregation_raw_type": ""
}
]
},
{
"id": 164143,
"type": "grid",
"name": "From new callers",
"order": 2,
"ownership_type": "collaborative",
"created_by": null,
"filter_type": "AND",
"filters_disabled": false,
"filters": [
{
"id": 63609,
"field_id": 659367,
"type": "boolean",
"value": "1"
}
],
"sortings": [
{
"id": 48276,
"field_id": 659354,
"order": "ASC"
}
],
"decorations": [],
"public": false,
"row_identifier_type": "id",
"field_options": [
{
"id": 999117,
"field_id": 659352,
"width": 141,
"hidden": false,
"order": 0,
"aggregation_type": "",
"aggregation_raw_type": ""
},
{
"id": 999118,
"field_id": 659353,
"width": 156,
"hidden": false,
"order": 3,
"aggregation_type": "",
"aggregation_raw_type": ""
},
{
"id": 999119,
"field_id": 659354,
"width": 168,
"hidden": false,
"order": 1,
"aggregation_type": "",
"aggregation_raw_type": ""
},
{
"id": 999120,
"field_id": 659367,
"width": 143,
"hidden": false,
"order": 5,
"aggregation_type": "",
"aggregation_raw_type": ""
},
{
"id": 999121,
"field_id": 659414,
"width": 200,
"hidden": false,
"order": 4,
"aggregation_type": "",
"aggregation_raw_type": ""
},
{
"id": 999122,
"field_id": 671433,
"width": 140,
"hidden": false,
"order": 6,
"aggregation_type": "",
"aggregation_raw_type": ""
},
{
"id": 999123,
"field_id": 671445,
"width": 212,
"hidden": false,
"order": 7,
"aggregation_type": "",
"aggregation_raw_type": ""
},
{
"id": 999124,
"field_id": 671454,
"width": 292,
"hidden": false,
"order": 8,
"aggregation_type": "",
"aggregation_raw_type": ""
},
{
"id": 999125,
"field_id": 671464,
"width": 165,
"hidden": false,
"order": 10,
"aggregation_type": "",
"aggregation_raw_type": ""
},
{
"id": 999126,
"field_id": 671468,
"width": 200,
"hidden": false,
"order": 9,
"aggregation_type": "",
"aggregation_raw_type": ""
},
{
"id": 999127,
"field_id": 684531,
"width": 131,
"hidden": false,
"order": 2,
"aggregation_type": "",
"aggregation_raw_type": ""
}
]
},
{
"id": 164163,
"type": "grid",
"name": "October 2022",
"order": 3,
"ownership_type": "collaborative",
"created_by": null,
"filter_type": "AND",
"filters_disabled": false,
"filters": [
{
"id": 63619,
"field_id": 659354,
Resolve "Improve date filters by allowing multi step combinations"
2024-05-28 16:45:46 +00:00
"type": "date_is_before",
"value": "?2022-11-01?exact_date"
added latest templates for 1.19
2023-07-18 09:48:05 +00:00
},
{
"id": 63620,
"field_id": 659354,
Resolve "Improve date filters by allowing multi step combinations"
2024-05-28 16:45:46 +00:00
"type": "date_is_after",
"value": "?2022-09-30?exact_date"
added latest templates for 1.19
2023-07-18 09:48:05 +00:00
}
],
"sortings": [
{
"id": 48277,
"field_id": 659354,
"order": "ASC"
}
],
"decorations": [],
"public": false,
"row_identifier_type": "id",
"field_options": [
{
"id": 999244,
"field_id": 659352,
"width": 140,
"hidden": false,
"order": 0,
"aggregation_type": "",
"aggregation_raw_type": ""
},
{
"id": 999245,
"field_id": 659353,
"width": 158,
"hidden": false,
"order": 3,
"aggregation_type": "",
"aggregation_raw_type": ""
},
{
"id": 999246,
"field_id": 659354,
"width": 165,
"hidden": false,
"order": 1,
"aggregation_type": "",
"aggregation_raw_type": ""
},
{
"id": 999247,
"field_id": 659367,
"width": 125,
"hidden": false,
"order": 5,
"aggregation_type": "",
"aggregation_raw_type": ""
},
{
"id": 999248,
"field_id": 659414,
"width": 200,
"hidden": false,
"order": 4,
"aggregation_type": "",
"aggregation_raw_type": ""
},
{
"id": 999249,
"field_id": 671433,
"width": 189,
"hidden": false,
"order": 6,
"aggregation_type": "",
"aggregation_raw_type": ""
},
{
"id": 999250,
"field_id": 671445,
"width": 226,
"hidden": false,
"order": 7,
"aggregation_type": "",
"aggregation_raw_type": ""
},
{
"id": 999251,
"field_id": 671454,
"width": 200,
"hidden": false,
"order": 8,
"aggregation_type": "",
"aggregation_raw_type": ""
},
{
"id": 999252,
"field_id": 671464,
"width": 152,
"hidden": false,
"order": 10,
"aggregation_type": "",
"aggregation_raw_type": ""
},
{
"id": 999253,
"field_id": 671468,
"width": 200,
"hidden": false,
"order": 9,
"aggregation_type": "",
"aggregation_raw_type": ""
},
{
"id": 999254,
"field_id": 684531,
"width": 129,
"hidden": false,
"order": 2,
"aggregation_type": "",
"aggregation_raw_type": ""
}
]
},
{
"id": 164161,
"type": "kanban",
"name": "By category",
"order": 4,
"ownership_type": "collaborative",
"created_by": null,
"filter_type": "AND",
"filters_disabled": false,
"filters": [],
"sortings": [],
"decorations": [],
"public": false,
"single_select_field_id": 671433,
"field_options": [
{
"id": 38064,
"field_id": 659354,
"hidden": false,
"order": 1
},
{
"id": 38062,
"field_id": 659352,
"hidden": false,
"order": 2
},
{
"id": 38072,
"field_id": 684531,
"hidden": false,
"order": 3
},
{
"id": 38063,
"field_id": 659353,
"hidden": false,
"order": 4
},
{
"id": 38066,
"field_id": 659414,
"hidden": false,
"order": 5
},
{
"id": 38065,
"field_id": 659367,
"hidden": true,
"order": 6
},
{
"id": 38067,
"field_id": 671433,
"hidden": true,
"order": 7
},
{
"id": 38068,
"field_id": 671445,
"hidden": false,
"order": 8
},
{
"id": 38069,
"field_id": 671454,
"hidden": false,
"order": 9
},
{
"id": 38071,
"field_id": 671468,
"hidden": false,
"order": 10
},
{
"id": 38070,
"field_id": 671464,
"hidden": false,
"order": 11
}
]
},
{
"id": 190331,
"type": "form",
"name": "New call",
"order": 5,
"ownership_type": "collaborative",
"created_by": null,
"public": false,
"title": "Fill in the details below to log a new call",
"description": "",
"cover_image": null,
"logo_image": null,
"submit_text": "Submit",
"submit_action": "MESSAGE",
"submit_action_message": "The call has been added. Please refresh to add a new call.",
"submit_action_redirect_url": "",
"field_options": [
{
"id": 116968,
"field_id": 659352,
"name": "",
"description": "",
"enabled": true,
"required": true,
"order": 32767,
"show_when_matching_conditions": false,
"condition_type": "AND",
"conditions": []
},
{
"id": 116969,
"field_id": 659353,
"name": "",
"description": "",
"enabled": true,
"required": false,
"order": 32767,
"show_when_matching_conditions": false,
"condition_type": "AND",
"conditions": []
},
{
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"field_id": 659354,
"name": "",
"description": "",
"enabled": true,
"required": true,
"order": 32767,
"show_when_matching_conditions": false,
"condition_type": "AND",
"conditions": []
},
{
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"field_id": 659367,
"name": "",
"description": "",
"enabled": true,
"required": true,
"order": 32767,
"show_when_matching_conditions": false,
"condition_type": "AND",
"conditions": []
},
{
"id": 116972,
"field_id": 659414,
"name": "",
"description": "",
"enabled": false,
"required": true,
"order": 32767,
"show_when_matching_conditions": false,
"condition_type": "AND",
"conditions": []
},
{
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"field_id": 671433,
"name": "",
"description": "",
"enabled": true,
"required": true,
"order": 32767,
"show_when_matching_conditions": false,
"condition_type": "AND",
"conditions": []
},
{
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"name": "",
"description": "",
"enabled": true,
"required": true,
"order": 32767,
"show_when_matching_conditions": false,
"condition_type": "AND",
"conditions": []
},
{
"id": 116975,
"field_id": 671454,
"name": "",
"description": "",
"enabled": true,
"required": true,
"order": 32767,
"show_when_matching_conditions": false,
"condition_type": "AND",
"conditions": []
},
{
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"field_id": 671464,
"name": "",
"description": "",
"enabled": true,
"required": true,
"order": 32767,
"show_when_matching_conditions": false,
"condition_type": "AND",
"conditions": []
},
{
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"field_id": 671468,
"name": "",
"description": "",
"enabled": false,
"required": true,
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"show_when_matching_conditions": false,
"condition_type": "AND",
"conditions": []
},
{
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"description": "",
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],
"rows": [
{
"id": 1,
"order": "1.00000000000000000000",
"created_on": "2022-10-05T20:08:50.798766+00:00",
"updated_on": "2022-10-20T12:28:19.796574+00:00",
"field_659352": "345986347",
"field_659353": [
1
],
"field_659354": "2022-09-28T12:35:00+00:00",
"field_659367": "true",
"field_659414": null,
"field_671433": 282942,
"field_671445": [
1
],
"field_671454": "A tree fell on 2293 W Harvard Blvd. It is interfering with traffic on the street.",
"field_671464": [
1
],
"field_671468": null,
"field_684531": [
1
]
},
{
"id": 2,
"order": "2.00000000000000000000",
"created_on": "2022-10-05T20:08:50.798821+00:00",
"updated_on": "2022-10-20T12:28:20.617376+00:00",
"field_659352": "345986349",
"field_659353": [
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],
"field_659354": "2022-09-30T13:45:00+00:00",
"field_659367": "true",
"field_659414": null,
"field_671433": 282942,
"field_671445": [
5
],
"field_671454": "There is a very large pothole right in front of 763 N Wentworth Ave that must be filled.",
"field_671464": [
3
],
"field_671468": null,
"field_684531": [
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},
{
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"field_659352": "345986356",
"field_659353": [
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],
"field_659354": "2022-10-04T12:35:00+00:00",
"field_659367": "true",
"field_659414": null,
"field_671433": 282944,
"field_671445": [
7
],
"field_671454": "Ms. Barbados called about the theft of her vehicle. She was unable to find it where she parked it near W Asbury Ave and Strong St.",
"field_671464": [
4
],
"field_671468": null,
"field_684531": [
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]
},
{
"id": 4,
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"field_659352": "345986202",
"field_659353": [
5
],
"field_659354": "2022-10-07T19:56:00+00:00",
"field_659367": "true",
"field_659414": null,
"field_671433": 282943,
"field_671445": [
9
],
"field_671454": "Caller reports several missing items from their garage located on 3234 W 5th Ave.",
"field_671464": [
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],
"field_671468": null,
"field_684531": [
3
]
},
{
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"field_659352": "345986001",
"field_659353": [
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"field_659354": "2022-10-06T20:15:00+00:00",
"field_659367": "true",
"field_659414": null,
"field_671433": 282947,
"field_671445": [
4
],
"field_671454": "Move theater manager reports there is inappropriate graffiti on the billboards across the theater that is insulting to his patrons. Caller is requesting the graffiti be removed.",
"field_671464": [
2
],
"field_671468": null,
"field_684531": [
6
]
},
{
"id": 6,
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"created_on": "2022-10-19T01:26:29.782581+00:00",
"updated_on": "2022-10-20T12:28:25.967142+00:00",
"field_659352": "474625213",
"field_659353": [
6
],
"field_659354": "2022-10-06T18:23:00+00:00",
"field_659367": "false",
"field_659414": null,
"field_671433": 282941,
"field_671445": [
6
],
"field_671454": "A small white sedan has been parked on the street in front of 1001 E Harvard for over 60 days without any movement.",
"field_671464": [
6
],
"field_671468": null,
"field_684531": [
3
]
},
{
"id": 7,
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]
Revamp of all templates categories
2024-05-21 10:02:27 +00:00
}
Reference in a new issue Copy permalink