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31 lines
1.4 KiB
Markdown
31 lines
1.4 KiB
Markdown
# Reporting an issue
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## Before submitting an issue
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First, [be a respectful](https://opensource.how/etiquette/).
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Please do a search in [open issues]([[ config.repo_url ]]/issues?utf8=%E2%9C%93) to see if the issue or feature request has already been filed and read the [FAQ](faq.md) page first.
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If you find your issue already exists, make relevant comments and add your [reaction](https://github.com/blog/2119-add-reactions-to-pull-requests-issues-and-comments). Use a reaction in place of a "+1" comment.
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:+1: - upvote
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:-1: - downvote
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If you cannot find an existing issue that describes your bug or feature, submit an issue using the guidelines below.
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## Writing good bug reports and feature requests
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File a single issue per problem and feature request.
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* Do not enumerate multiple bugs or feature requests in the same issue.
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* Do not add your issue as a comment to an existing issue unless it's for the identical input. Many issues look similar, but have different causes.
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The more information you can provide, the more likely someone will be successful reproducing the issue and finding a fix.
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You are now ready to [create a new issue]([[ config.repo_url ]]/issues/new/choose)!
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## Closure policy
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* Issues that don't have the information requested above (when applicable) will be closed immediately and the poster directed to the support guidelines.
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* Issues that go a week without a response from original poster are subject to closure at our discretion.
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